FBI's Computer System Case Study

I thought the NHS was in a bind with their computer systems, but the FBI's Problems detailed in This Case Study are far more serious.

In 1995 they had a mainframe system installed that had a green screen text only interface, it doesn't do photos or scanned reports. When this was installed it was out of date, but this is the same system that even now after 9/11 the FBI is trying to catch terrorists with. When 9/11 hit they had to FAX photos of the suspects because they couldn't send secure email.